Enterprise Monitoring and Event Management Evaluation

Effective monitoring and detection for application exceptions, infrastructure reliability and user-impacting events is foundational in providing a baseline for repeatable service management. In addition to insuring a solid foundation is in place, C2R specializes in making sure your monitoring serves several purposes:
  1. Detection of abnormal events in the application/system
  2. Proper alerting of events that require attention
  3. End-to-end representation of user experience
  4. Provide data to feed availability, performance and capacity management metrics
  5. Integrates well with CMDB and Event Management systems
C2R has been responsible for guiding end-to-end and detailed-level monitoring solutions for a wide variety of applications and installations. These environments included home-grown, integrated infrastructure tools in addition to many well known vendor-supplied solutions (Mercury, Netcool, Sitescope, IT/O, Keynote, Netcool, Remedy…).

If you feel you need to do better in consistently detecting problems or effectively and efficiently are implementing end-to-end monitoring, bring in C2R to:
  • Provide an independent, end-to-end review and recommendations of your integrated Monitoring, CMDB and Event Management infrastructure
  • Lead efforts to provide optimized implementations of tools already in place
  • Facilitate review of vendor solutions to meet your requirements
  • Demonstrate how you can get more meaningful metrics out of your existing monitoring data
"Mark's knowledge in the areas of monitoring tools, metrics analysis and process engineering helped AOL to streamline the way we support and monitor our large hosting environment.”